Privacy Policy

1. Information We Collect

To provide our service, we collect the following types of information:

• Account Information: Name, email, company name, and encrypted password upon registration.
• Production Data: G-Code files, print settings, filament inventory, and maintenance logs you voluntarily upload.
• Usage Data: Anonymous metrics on how you interact with the platform to improve user experience.

2. How We Use Information

We use your information exclusively to:

• Operate and maintain the BenchyOps service.
• Process your quotes and cost calculations using automated algorithms.
• Notify you about critical system updates, maintenance alerts, or service changes.
• Prevent fraud and ensure account integrity.

3. Data Protection

We implement industry-standard security measures. Your passwords are stored using irreversible hashing (bcrypt). All communication between your browser and our servers is encrypted via SSL/TLS. We perform regular backups to prevent data loss.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We only share data when strictly necessary to:

• Comply with a legal obligation or court order.
• Protect the rights and safety of BenchyOps and its users.
• Infrastructure service providers (e.g., cloud hosting) who adhere to strict confidentiality agreements.

5. Your Rights

As a user, you have the right to access, correct, or delete your personal information at any time. You can export your quote data or request the complete deletion of your account and all associated data by contacting our support.

6. Changes to this Policy

We reserve the right to modify this policy. Any significant changes will be notified through the platform or via email before they take effect.